Having a sales call process that you use consistently and continue to upgrade with each sales conversation will have you become more and more effective at selling. Start by acknowledging your potential client for their interest, then ask them what prompted their interest, what challenges they want support with, then ask them if they would like to hear how you can serve them and then tell them. Here is a simplified version of my Thrive at Sales Calls Success Formula I teach my clients to increase their sales and gain more clients:
- Acknowledge the individual and tell him/her you would really like to work with them.
- Ask for permission to take some time to chat with them or make a phone date.
- Ask them what results they are looking for.
- Tell them what you heard them say and tell them how you think you can help.
- Ask if these sounds good to them and is in fact what they are looking for.
- Ask for permission to share how you work with your clients.
- Share features/investment/ results they can expect and if applicable the transformation they will receive.
- Ask how this sounds to them or what are their thoughts about what you have shared.
- Address any concerns and answer any questions.
- Be willing to dance through objections. Be really engaged and honest here.
- Ask if they have any additional questions and address them.
- Ask if they would like to get started.
- Get the agreement. Make sure you have a clear decision.
- Celebrate their smart decision to work with you.
- Ask for payment. Always get payment with agreement.
Follow this Thrive at Sales Calls Success Formula and you will up your revenue with ease.
Caterina Rando, MA, MCC, shows women entrepreneurs how to be loud and proud about the value they bring in order to massively monetize their mastery. Discover how to catapult your revenue at one of her three two-day, live and in-person events: The Business Breakthrough Summit, www.bizbreakthrough.com, The Sought After Speaker Summit www.soughtafterspeaker.com or Enliven: How to Plan, Produce and Profit From a Women’s Retreat www.enlivenprogram.com
For a 75% discount use code TIWMAG and get started catapulting your business today. Caterina can also be reached at cat@caterinarando.com and by phone at 415.668.4535.