Gratitude looks great on everyone. Gratitude especially looks great on your business. You can innovate your business by creating some standard operating procedures around gratitude. Here are four gratitude innovations to embrace:
Add gratitude to your on-boarding client list at least four times
On your checklist for new clients, include the following ideas:
1) Send a thank you card to let your new client know how thrilled you are to be working with her thank her for choosing you.
2) Send her a thank you email for getting started.
3) Give her a phone call the next business day after she gets started with you
4) Connect with her through social media, thank her again and tell her you are grateful to be working with her.
Be loud and proud about your gratitude
Each day incorporate gratitude by publicly thanking a client, vendor, resource, or group. By letting everyone know what you are grateful for, you are making others feel good and cultivating goodwill at the same time.
Infuse gratitude into all your conversations
Often when we are talking to our team, our vendors or our clients we are focused on a task, to convey information, ask questions or find a solution to a challenge. In the midst of all that, be sure to bring some gratitude into the conversation. Thank people for their business, their support, their friendship or their expertise.
A little gratitude goes a long way, make it the way you do business.